PKL is an Aerospace Maintenance, Training, and Logistics Management company that is committed to continual improvement by providing experienced and qualified personnel that meet or exceed customer requirements while implementing processes that maintain AS9110C quality standards in a dynamic environment.
Quality objectives are established to support our organizations efforts in achieving our quality policy and reviewed annually for suitability. A single quality objective has been established for the company. PKL will meet 100% of customer requirements outlined in our various contracts. The parameters for customer quality are outlined in the Quality Control Plans that are specifically designed for each customer. PKL’s single quality objective is measured via the completion of customer requirements as prescribed by the internal audit plan and reported in the various monthly reports. Results of meeting the quality objective are recorded in monthly reports and reviewed by top management during monthly QMS meeting.
PKL is an AS9110C certified company. Quality Control is an inherent part of every PKL contract and process, as shown in the illustration below.
Quality objectives include:
- Reduced deficiencies and corrective effort
- Reduced COR inspection burden
- Improved customer satisfaction and relations
The Quality Control Plan is a holistic approach to ensure PWS requirements are met and methodically surveilled. PKL uses its proven approach on all contracts to outline requirements, assign responsibilities, and record results to allow continuous improvement in all of our processes.
The Quality Control Program is managed by the site Quality Control Manager, who also serves as the Production Supervisor and assistant to the Site Lead. He is responsible to the Site Lead for implementing and following the Quality Control Plan, appointing QC inspectors to perform inspections and audits, and generating reports from the database that is used to track all quality management actions.
PKL uses certified auditors (inspectors) trained by AQS Management Systems, Inc. Each auditor receives training in methods of inspection, standardization, and documentation in accordance with AS9110C requirements.
All PKL employees have access to the web-based PKL Quality Management System (QMS) database where they can enter any unresolved concerns they may have relating to workplace practices. This information is immediately transmitted to PKL corporate management where it will receive the appropriate level of attention.
The PKL QMS Database provides a mechanism for recording QCP audits and inspections, corrective actions, and steps taken to prevent recurrence on unsatisfactory items. The AS9110C-certified database also is a powerful management tool used to track employee training, certifications, and expiration date of critical documents. Reports are generated for the Site Lead, PM, PKL Quality Manager at the corporate office, and for the COR.
Our team has utilized various methodologies to achieve Quality Assurance. We rely on attention to detail in the qualification of new designs, developments and deployment of new systems. Our subcontractor’s staff has worked in the introduction of multiple products to the commercial market with Hewlett Packard and for Government applications with L3 Communications. We have made use of tools such as detailed documentation of design performance requirements and the use of an environmental test suite consisting of numerous tests such as temperature, humidity, margin and abuse, electronic assembly temperature profiles, safety, powerline interference, shock and vibration, altitude, electromagnetic interference and susceptibility, electrostatic discharge tests. In addition, other methods used to guarantee acceptable levels of quality include an analysis of component stress levels.